This Week's FAQ

1/18-1/22: iTunes Processing Emails
Q: Why am I receiving this email? A: Apple has begun sending out these emails when your app’s build has completed processing. This just means that we...
Tue, 2 Feb, 2016 at 2:10 PM
1/11-1/15: In-House Analytics
Q: How do I access the new, in-house analytics system? A: First you’ll need to turn on the new CMS by logging into an app and clicking “New CMS” loca...
Tue, 2 Feb, 2016 at 2:09 PM
1/4-1/8: Declaring Ads in Google Developer
Q: Why did I receive an email from Google Play stating that I need to declare ads in Google Developer? A: Google Play is launching a program early in 2...
Tue, 2 Feb, 2016 at 2:12 PM
12/7-12/11: How it Works-Around Us
Q: Why does each category turn off when I click it? Wouldn’t logic say it turns on? A: The logic here can he a little confusing so here is a break down...
Tue, 2 Feb, 2016 at 2:22 PM
11/30-12/4: Apple’s Downtime & Our Holiday Hours
That time of year is almost here! Apple shuts down for a week each December to celebrate the holidays (see here). This means apps cannot be uploaded or re...
Tue, 2 Feb, 2016 at 2:42 PM
11/2-11/6: Social Icon
Q: What is the new icon that appears in the upper righthand corner of my app? A: The icon you are seeing is the new Social icon, which connects to the ...
Tue, 2 Feb, 2016 at 2:50 PM
10/26-10/30: Push Note Popup Issue in Client Panel
Q: My push note text box is blocked in my client panel. Why is this happening? A: The Orange update to push notes requires more space in the pop-up w...
Tue, 2 Feb, 2016 at 2:54 PM
10/19 - 10/23: Customizing the Previewer on your Client Panel
Q: How can I customize my previewer? A: You can now customize the previewer so it is rebranded for your colors, logo, etc. You can do this by logging...
Tue, 2 Feb, 2016 at 2:58 PM
10/12 - 10/16: Switching Over to Braintree
Q: Why is MyMobiSolution switching from PayPal to Braintree? A: PayPal has been a difficult integration for us and our reseller partners. The setup c...
Tue, 2 Feb, 2016 at 3:01 PM
10/5 - 10/9: App Store and Android Market URLs
Q: How do I obtain my App Store and Android Market URLs? A: App Store and Android Market URLs usually sync when the app goes live and appear directly...
Tue, 2 Feb, 2016 at 3:03 PM